| Q. | I don't see a link to download a product |
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| Ans. | You must be logged in to see the download links. The link will say "Click here to access"
In otherwords if you are looking to download a product and you don't see a link to do so, then please login first, then return to the product listing and you will then be able to download the product. |
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| Q. | "Corrupt File" message |
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| Ans. | If you downloaded a file and get a "Corrupt File" message when you try to unzip it, please delete the file and then try downloading it again using a download manger such as Download Accelerator Plus. |
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| Q. | I clicked on the "Click Here to Access" link and it doesn't work |
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| Ans. | If you clicked on the link and you couldn't download the file, then most likely you tried to download a product from a higher membership level.
If this happens you will see the following message at the top of the page:
You Don't have download/access permission on this product, please click here to upgrade your membership |
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